Clients and former clients may request copies of their health care records from Transitions Therapeutic Services of North Texas using one
of the following methods :

Email (preferred):
lynda@cairntherapytexas.com

In Person:
1208 Fall Creek Hwy, Suite E, Granbury, TX 76049

Mail:
1208 Fall Creek Hwy, Suite E, Granbury, TX 76049

Please include the following information:

• Full name and date of birth

• Phone number and/or email address

• Description of records requested (entire record or specific dates)

• Preferred delivery method (secure email, mail, or pick-up)

• Your signature and date

If requesting records on behalf of another person, documentation showing legal authority (such as guardianship or medical power of
attorney) is required.Identity verification may be required to protect patient privacy.

If you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board:

Texas Behavioral Health Executive Council

1801 Congress Ave., Suite 7.300

Austin, TX 78701

Discipline & Complaints to file online at www.bhec.texas.gov

Investigations/Complaints 24-hour toll-free system – 800-821-3205

NOTICE TO CLIENTS

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family counselors, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

Please call 1-800-821-3205 for more information.

Consumers may file a complaint with the Texas Office of the Attorney General – Consumer Protection Division at:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Please include relevant dates, names, and supporting documentation if available.